Bike Valet Parking

BIKESydney makes bike valet parking easy

*Finalist* Environmental Business - City of Sydney Business Awards 2009

*Winner* Special Achievement Award by a Bicycling Organisation - The Cycling Promotion Fund Australian Bicycling Achievement Awards 2010

BVP at the Bike Film Festival - Newtown

What is bike valet parking?

Bike valet parking is like a coat check for bicycles. Patrons are issued claim checks in exchange for their bikes and our staff guard them in a secure corral.

Let our reputation work for you.

People don’t ride to events where their bikes aren’t safe. Valet service ensures that even accessories will not be stolen. Cyclists appreciate the extra security, the friendly service and the acknowledgement that they deserve special treatment.

Encourage safe cycling

We care about rider safety too. If we notice a potentially dangerous mechanical problem, we alert the rider and with their permission, if we can, we’ll fix it on the spot.

Keep your event tidy

Why turn your staff into bad guys when crowd issues require you to exclude bicycles? Adding bike parking allows them to be positive and friendly when directing cyclists to the parking corral. As a bonus, people who would have locked to poles and fences will seek out the corral instead.

Reduce traffic problems

Several thousand cars descending on an event means community disruption and attendees grumpy from long searches for parking. Given a little encouragement many will come by bike.

Increase attendance

Faced with the nightmare of driving in the city, many people prefer to ride to local events, but can’t really enjoy themselves if they’re worried about their bikes. Secure parking means more will visit and stay longer.

Complete service saves you time and hassle

You could run your own bike parking corral, but why bother? Our complete service means no hassles. All you need to do is mention the service in your advertising and notify your security personnel. We plan, set up, take down and run the corral.

What’s the process?

Event liaison BIKESydney meets with the event organisers to discuss the venue, the event, expected numbers, and any special requirements.

Proposal submitted BIKESydney meets submits a quotation outlining approach and costs associated with providing bike valet parking for the event.

Site recognisance and planning BIKESydney visits the event site and prepares a site plan including suggested signage points, location and set-up of the parking, lighting requirements (if needed) and risk management plan. The site plan is submitted with Bike Sydney’s insurance certificate to the event organisers for approval.

Preparation BIKESydney books equipment, liaises with third-party suppliers and organises staff for the event.

Bump-in BIKESydney’s Bike Valet Marshal briefs Valet Parking Staff on procedures including risk mitigation. Bike Valet Staff meet equipment providers and set-up the parking area as detailed in the site plan.

Event parking Bike Valet Marshal coordinates staff and provision of service across the event. Cyclists to the event are directed to the event by clear signage at entrance points to the venue. They are met with a smile and hello by staff at the parking entrance. They swap their bike for an individually numbered check tag and a chocolate. Staff advise them of closing time and wish them a good time. On return, staff swap the tag for their bike.

Bump-out BIKESydney dismantles all the equipment and stacks it for collection by third party providers.

Report BIKESydney reports to Event Organisers on the number of bicycles parked during the event and notes any areas that need improvement for future events.

Feedback

“I have just read your report which is fantastic. Thank you for doing such a great job and going over and above to promote cycling in our city.” Belinda Brooke, City Talks Team Leader, City of Sydney

“Just a quick email to thank you for the great job last night at the valet bike parking. We really appreciated having you guys there, freezing in the cold for us!” Janine Tunny, Community Engagement Coordinator, City of Sydney

“Thanks so much for this succinct and clear report. And the excellent service!!!” Vera Zaccari, Road Safety & Sustainable Transport Officer, Leichhardt Council

“Thank you for your installation on Saturday – it all looked great.” Justin Levy, Director, DialoguePR

Recent past events

2010

Sydney Festival: Symphony in the Park

Sydney Festival: Summer Sounds

Sydney Festival: First Night (corrals in Hyde Park and the Domain)

2009

Leichhardt Council Big Bike Day

Newtown Fetsival

Bicycle Film Festival: four day event with corrals in two locations each day

Randwick Eco Fetsival

Green Ups: Bike

Paddington Alive Festival

City of Sydney City Talks: March, June, August and September

Surry Hills Festival

Waverly’s 150th anniversary street party

Leichhardt Council Acoustica Festival

Contact

Elaena: 0402 253 915

Andrew: 0403 999 899