About Us

Contact Australian Online Casinos

CasinoGuide.au is an independent guide, not a casino operator. We cannot open accounts, process deposits or withdrawals, release bonuses or resolve disputes on an operator's behalf. For anything related to your player account, please contact that casino's own support team directly.

For everything else — feedback on our reviews, corrections, a broken link, partnership questions or general enquiries about Australian online casinos — we are happy to hear from you.

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What we can help with

  • Corrections or outdated information on a review or comparison
  • Feedback and suggestions for the guide
  • Media, content and partnership enquiries
  • General questions about how we test and rank casinos

What we cannot help with

We cannot access operator accounts, chase pending withdrawals, adjust KYC status or grant bonuses. Those are handled only by the casino you registered with. If you need gambling support, see our Responsible Gambling Policy.

You must be 18 or older to gamble in Australia. Please gamble responsibly.